29 June - 5 July 2000

HSBC offers banking and financial services during trade fair

HSBC Bank Malta p.l.c. has for the first time two new stands at the Trade Fair grounds in Naxxar from which it will offer banking and financial services to all those visiting the fair. These two stands, which have been designed in accordance with HSBC Group global standards, will have a complement of staff including Branch Managers, Financial Planning Officers, Customer Service Officials and cashier services.

HSBC's stands, numbered C15 and N66, will be open to the general public during the normal opening hours of the fair. During these times, clients can seek a loan for any product they might wish to purchase from the fair.

For this purpose, telephone sets have been provided within the Bank's two stands for its clients to make use of the innovative Loan by Phone service launched recently by HSBC. Through this service, clients can call the bank and obtain a loan up to a maximum of Lm5,000. HSBC clients can also obtain valuable information from the Financial Planning Officers on investment products.

"HSBC is committed towards the provision of the best customer care and services possible and continuously strives to enhance the comprehensive range of services and products it offers to ensure complete customer satisfaction" said HSBC's Chief Executive Officer, Mr Tom Robson.

Mr Robson added that HSBC is listening to the needs of its local customers and will continue to make it easier for them to make use of all the Bank's products and services. "The Bank's strategy is to place a stronger accent on personalised service as the leading customer-driven financial organisation in Malta".