Issue No. 311

5 - 11 October 2000

Bay Street reaches 100% occupancy

by Franco Aloisio

Bay Street complex in St George’s Bay has reached 100 per cent occupancy in terms of the retail space available for local businesses, the company’s marketing director Chris Grech has confirmed.
Mr Grech told The Malta Business Weekly the last few contracts for the remaining retail outlets
were successfully concluded last week.
When the complex opens on 25 November, Bay Street will have a full complement in all the food and beverages, entertainment and retail areas. In total, there will be around 60 operators in Bay Street, which will include also the Hard Rock Cafe and a Formula One merchandising store.
“We managed to achieve 100 per cent occupancy thanks to relationship marketing, whereby we met our partners and discussed how they can benefit from Bay Street, and in turn, how Bay Street can benefit from their business. Our aim is to build a team,” Mr Grech said.
Mr Grech said that right from the start the company wanted to create a leisure destination for the island where the retail sector plays an integral part.
“Our aim was to create a complementary rather than a competitive mix of occupiers with an emphasis on quality standards, image and security. For this reason we have created a retail environment that is a living experience appealing to a diverse customer base,” he said.
“For example customers visiting the Formula One outlet will not simply have an array of Formula One merchandising to choose from, but will also be able to see a life size Ferrari Formula One car in the store, as well as watch F1 races and download information about the proceedings of the F1 competition,” Mr Grech added.
Bay Street’s marketing director said the introduction of this leisure retail experience was based on research which has shown that
customers tend to spend more
than their intended budget in a
well ordered and innovative retail environment.
“In fact the retail experience is today considered as the single most popular leisure activity in the world. This synergy has today led to retail outlets, in the most important commercial centres being converted into complete interactive retail centres where customers can get a feel and experience the products they wish to purchase.
“At Bay Street this is being implemented through careful architectural innovation which have transformed retail outlets into leisure destinations with a mixture of music, monitors, in-store promotions, life size exhibits and memorabilia,” he said.
Bay Street complex has a total of 3,753 square metres of retail area spread over two floors and hosts over 60 operators.
It will include also a four-star hotel with 125 rooms on the top three floors of the complex

  © Standard Publications Limited 1999