BBB tip: BBB serves businesses and consumers in the Quad Cities

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For over 100 years, the Better Business Bureau has been helping people find businesses, brands, and charities that they can trust. Millions of people turn to BBB each year to view BBB Business Profiles and Charity Reports, all available for free on BBB.org. BBB Accredited Businesses support the mission and vision of BBB, and their dues and contributions allow BBB to offer its information and services to consumers. The BBB is not affiliated with any governmental agency.

According to BBB research, over 80% of consumers would choose a BBB Accredited Business over one that isn’t with the same A+ letter rating. To check a company rating with the BBB go to our site or contact the local office by calling 1-800-222-1600. BBB ratings represent the BBB’s opinion of how the business is likely to interact with its customers. The BBB rating is based on information obtained about the business and is significantly influenced by complaints received from the public.

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BBB maintains Business Profiles on more than 5.4 million companies, including a letter grade that represents BBB’s opinion of the business’s responsiveness to customers based on complaints filed with BBB and file information about the business. The rating system uses points based on marketplace behavior, including complaints, transparency, truthful advertising and more. The BBB reports on businesses whether they are BBB Accredited or not.

Our basic policy is to refrain from recommending or endorsing any business, product or service. This is done to ensure continued public trust in our fairness. BBB Accredited Businesses must meet certain standards to qualify for accreditation and to remain accredited. Search our website for Accredited Businesses by location and/or industry by using the BBB Accredited filter.

BBBs do more than help settle disputes. Through the support of their BBB Accredited Businesses, BBBs work for a trustworthy marketplace by maintaining standards for truthful advertising, investigating and exposing fraud against consumers and businesses, and providing information to consumers before they purchase products and services. For more details regarding the BBB services see the links below:

• File a complaint against a business at BBB.org/file-a-complaint.

• Leave a customer review for a business you’ve used at BBB.org/leave-a-review.

• Report a scam (whether or not you’ve lost money) at BBB.org/ScamTracker.

Although BBB does not have legal and policing powers, it alerts the public about marketplace fraud through online and community alerts. As a scam evolves, BBB works closely with local, state and federal law enforcement agencies, providing them with valuable information on potential frauds. BBB is often the first organization to know about a developing scam and alert authorities and the public.

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